Privacy policy.

Privacy Policy

Effective Date: April 20, 2026
Last Updated: April 20, 2026

At Casa Zaara, we care about your privacy and are committed to handling your personal information with care and respect. This Privacy Policy explains what information we may collect through our website, inquiry forms, email, social media, and related services, how we use it, and the choices you may have.

By using our website or contacting us through it, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you choose to share with us, including:

  • your name

  • email address

  • phone number

  • event date

  • event location

  • guest count

  • occasion details

  • menu selections or preferences

  • decor or styling preferences

  • any other information you include in an inquiry form, email, or message

We may also automatically collect certain basic technical information when you visit our website, such as:

  • IP address

  • browser type

  • device type

  • pages viewed

  • referring website

  • date and time of visit

  • website usage data collected through cookies or analytics tools

2. How We Use Your Information

We may use your information to:

  • respond to inquiries

  • prepare quotes

  • communicate about bookings and services

  • send invoices, contracts, and updates

  • plan and provide your event services

  • improve our website and customer experience

  • maintain business records

  • send marketing emails or updates if you choose to receive them

  • protect our business, website, and customers

  • comply with legal obligations

3. Cookies and Website Analytics

Our website may use cookies, analytics tools, and similar technologies to understand how visitors use the site, improve performance, and support our marketing efforts.

You can usually adjust your browser settings to refuse cookies or alert you when cookies are being used. Please note that disabling cookies may affect how some parts of the website function.

4. How We Share Information

We do not sell your personal information for money.

We may share your information only when reasonably necessary with trusted third parties who help us operate our business, such as:

  • website hosting providers

  • website form platforms

  • email service providers

  • payment processors

  • scheduling or CRM tools

  • analytics providers

  • professional advisors such as accountants, insurers, or legal counsel

  • government authorities or other parties when required by law

If our business is ever transferred, sold, merged, or reorganized, your information may also be transferred as part of that process.

5. Payments

If you make a payment through a third-party payment provider, that payment is processed by the provider directly. Casa Zaara does not store full payment card information on its own website or servers unless clearly stated otherwise.

We encourage you to review the privacy policy of the payment platform you use in connection with our services.

6. Email Marketing

If you subscribe to our mailing list or choose to receive updates from us, we may send you occasional emails about our services, offerings, or updates.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or by contacting us directly.

Please note that we may still contact you about inquiries, bookings, invoices, contracts, or service-related updates.

7. How Long We Keep Your Information

We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, providing services, maintaining records, resolving disputes, and complying with legal or tax obligations.

8. How We Protect Your Information

We take reasonable steps to protect your personal information using appropriate administrative, technical, and physical safeguards.

That said, no method of internet transmission or electronic storage is completely secure, so we cannot guarantee absolute security.

9. Your Choices

You may choose not to provide certain information, but that may limit our ability to respond to your inquiry or provide services.

You may also contact us if you would like to:

  • update or correct your information

  • unsubscribe from marketing emails

  • ask questions about the personal information we hold about you, subject to applicable law

10. California Privacy Rights

If you are a California resident, you may have certain rights under California privacy laws. Depending on the laws that apply to our business, these rights may include the right to:

  • request information about the personal information we collect

  • request deletion of certain personal information

  • request correction of inaccurate personal information

  • know how your information is used

  • know the categories of third parties with whom information is shared

  • not be discriminated against for exercising applicable privacy rights

To make a privacy-related request, please contact us using the details listed below. We may need to verify your identity before responding to certain requests.

No Sale of Personal Information
Casa Zaara does not sell personal information for money.

11. Do Not Track

Some web browsers may offer a “Do Not Track” setting. Because there is not currently a consistent industry standard for responding to these signals, our website may not respond to Do Not Track signals in all cases.

12. Third-Party Links

Our website may include links to third-party websites or platforms, such as Instagram or other social media. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies separately.

13. Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information directly from children through our website. If you believe a child has provided us with personal information, please contact us and we will review the matter promptly.

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, or legal obligations. Any updates will be posted on this page with a revised “Last Updated” date.

15. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

Casa Zaara
PO Box 675877
hello@casazaara.com